Installing CCV Devices
You can find an overview of compatible CCV devices here.
To process card payments with CCV in the Shore POS App, the card reader must first be set up by a CCV representative and connected to your Wi-Fi.
The card reader is then connected to the Shore POS.
CCV IP Address
You can activate your CCV device in two simple steps:
- Read the IP address from the terminal
- Enter the IP address in the Shore POS
Reading the IP Address From the Terminal
- Open the menu on the CCV device by pressing the F1 key.
- Enter your menu PIN.
- Go to the menu item Information > System > Print Configuration.
- Scroll down and read off the IP address (IPv4). It's typically structured like this: "192.168.xxx.xxx"
Entering the IP Address in the Shore POS App
- Open the Shore POS App and log in.
- Go to Settings in the iPad app.
- Tap Payment Methods on the left side.
- On the right side under Integrated Card Payment, enable CCV and then tap Settings.
- Enter the IP address of the CCV terminal.
- A green checkmark will appear to the right of the IP address. Now tap Done.
Your terminal is now set up in the app, and CCV has been automatically enabled as a payment method.
Troubleshooting
Error 1722
- On the CCV device's display, swipe to the right.
- Tap Favorites at the bottom.
- Then select Menu — a PIN prompt will appear. Enter 003563 here and confirm with OK.
- Select Administration, then Cash Register.
- The ifsf option will appear. Please set it as follows:
- Checkbox checked = Receipt printing is handled by the CCV device.
- Checkbox unchecked = Receipt printing is handled by the Shore POS.