---
title: Counting Protocol / Cash Log
description: The Counting Protocol helps you record the number of coins and bills in your cash drawer and store this information in a compliant and organized way.
---

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2. [POS Cash register system](https://help.shore.com/en/pos-cash-register-system?hsLang=en)
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# Counting Protocol / Cash Log

## The Counting Protocol is one of the most frequently requested features and is now available in both the POS Manager and our iOS app. This feature allows you to easily record and document the cash balance in your register.

### **What is the Counting Protocol?**

The Counting Protocol helps you record the number of coins and bills in your cash drawer and store this information in a compliant and organized way.

Each protocol includes:

- all counted coins and bills
- the quantity and calculated sum
- the total cash value
- the date of the counting

After saving, the system automatically generates both an **A4 version** and an **A7/receipt-sized version** for download or printing.

### **Where can I find the Counting Protocol?**

#### **In the POS Manager (Browser)**

1. Navigate to **Reports**.
2. Select **Live Reports**.
3. Click the [**Counting Protocol**](https://manager.shore.com/reports/live?_=10) tab at the top.
4. You will see a list of all previously saved entries.
5. Use **New Entry** to create a new counting log.

#### **In the iOS App**

1. Open the app.
2. Tap **Counting Protocol** in the main menu.
3. Create a new entry via **New Entry**.
4. Your history is displayed in the sidebar.

### **How do I create a new Counting Protocol?**

1. Tap **New Entry**.
2. A form opens displaying all available coins and bills for your currency.
   
     - Supported currencies: **EUR (€)** and **CHF**
       
       ![](https://help.shore.com/hs-fs/hubfs/image-png-Dec-05-2025-03-35-54-3635-PM.png?width=404&height=458&name=image-png-Dec-05-2025-03-35-54-3635-PM.png)
3. Enter the number of each coin and bill you have counted.
4. The system automatically calculates the totals.
5. Save your entry by tapping **Confirm**.

Once saved, you will receive:

- **a printable A4 document**
- **a compact A7/receipt-sized version**  
  Both documents include your business address and the date of the count.

### **Where are my entries stored?**

All entries are stored **indefinitely** and can be accessed at any time:

- in the **POS Manager** under *Live Reports →[Counting Protocol](https://manager.shore.com/reports/live?_=10)*
- in the **iOS app** via the Counting Protocol history

This ensures you always have access to past cash logs whenever needed.

### **Who can use this feature?**

The Counting Protocol is available **for all plans and all countries**.

### **Benefits of the Counting Protocol**

**✔ simple and fast cash counting  
✔ compliant and documented record-keeping  
✔ automatic calculation and formatting  
✔ permanent access to your full history  
✔ exports in both A4 and A7 formats  
✔ fully digital — no more paper chaos**

 

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