---
title: Changing Your Phone Number, Bank Account, or Email Address
description: If you've already signed up for Shore Pay and want to change your phone number, the bank account used for payouts, or your email address, this needs to be done via the Stripe Dashboard.
---

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# Changing Your Phone Number, Bank Account, or Email Address

If you've already signed up for Shore Pay and want to change your phone number, the bank account used for payouts, or your email address, this needs to be done via the Stripe Dashboard.

**Changing Phone Number / Email Address / Bank Account**

This option isn't available directly in the POS Manager, since more complex verification steps are required.  
Logging in to Stripe requires a mobile phone to complete two-factor authentication.

- Open the [POS Manager](https://connect.inventorum.com/)
- Go to Shore Pay \> Settings \> Account Overview
- Click the **Edit Information in Stripe** button.
- In the next step, access needs to be confirmed via the phone number saved during sign-up.
- Enter the PIN that was sent to your mobile phone.
- Click the user icon in the top right corner.
- In the account overview, you can change your phone number, the bank account used for payouts, or your email address.

**Note**: Please use the same email address that you used to set up your admin user in the POS.

 

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