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I cannot connect my Facebook and Instagram profile to Shore. What can I do?
You've tried to connect your Instagram and Facebook profile with Shore and got an error message? In this case, we recommend the following procedure:
- Remove your booking button (if available) on Instagram and Facebook
- Open your Instagram business account to restart the setup
- Open your Facebook business page to restart the setup
Important: Make sure you're an admin of the Instagram/Facebook account. Only admins have permission to add the action button.
If the integration still doesn't work, there are alternative ways to still offer online booking on Instagram.
How can I promote my appointment booking on Instagram?