Important Features After Setting Up Your Cash Register with Fiskaltrust

Once you've linked your Shore POS account with Fiskaltrust.at and put your signature unit into operation, you should familiarize yourself with the following features:

These include:

• Generating monthly and annual receipts
• Re-signing invoices
• Generating zero receipts
• Archiving your RKSV data with PosArchiv

Generating Monthly and Annual Receipts

As a cash register operator, the RKSV requires you to generate corresponding receipts at the end of each month and year. Here's how to generate these receipts:

• Log in with your Shore POS account.
• Click Receipts Log in the menu on the left.
• At the top of the page, select Monthly Receipt or Annual Receipt.
• The receipt is generated and appears in the invoice list.
• You can use the download link to download the PDF version. The receipt is also saved in your app's history and in the ZIP archive in the back office.

Re-Signing Invoices

Invoices need to be re-signed if the signature unit has failed. There are two possible causes:

• Connection interruption between Shore POS and Fiskaltrust: In this case, the system will automatically or manually perform a re-signing once the connection is restored. All affected receipts are flagged with the message "Security mechanism failed."
• Connection interruption between Fiskaltrust and FinanzOnline: Since Shore POS can't automatically detect this type of outage, you'll receive an email notification from Fiskaltrust. In this case, you should generate a zero receipt.

Generating a Zero Receipt

If a system outage occurs, both a collective receipt and a zero receipt need to be generated.

1. Log in to the RKSV Dashboard.
2. Go to Belegverwaltung and select Nullbeleg erstellen.
3. The software automatically generates the corresponding collective receipt.
4. Confirm the creation and save the receipt.

After these steps, your cash register is once again operating in a legally compliant manner.

Archiving Your RKSV Data with PosArchiv

What is PosArchiv?

PosArchiv is Fiskaltrust's digital archive. It automatically stores all RKSV-relevant cash register data in a tamper-proof, audit-compliant manner, as required by Austrian law.

Among other things, it archives:

• Annual and monthly receipts, as well as start and closing receipts
• DEP data
• Signature information
• Cash register receipts and RKSV-relevant transactions

Per the Austrian Federal Fiscal Code (BAO), the retention period is at least 7 years.

Do I need to set up PosArchiv separately?

No. If you use Fiskaltrust's RKSV solution, PosArchiv runs automatically in the background. In general, no separate setup or operation is required.

How does PosArchiv work?

1. Your cash register is connected via the Fiskaltrust middleware.
2. The RKSV data is transmitted automatically.
3. The data is stored in an unalterable, tamper-proof way.
4. In the event of a tax audit, the data can be provided digitally.

What about re-signed receipts?

If a receipt is re-signed (for example, once the signature unit becomes available again), it's also considered RKSV-relevant data. It's automatically stored together with the rest of your RKSV data in PosArchiv — no additional steps are required on your part.