---
title: Add-on Services for Online Bookings
description: With the Add-on feature (additional services), customers can select extra services during the online booking process. This allows them to extend their appointment with optional services while booking.
---

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# Add-on Services for Online Bookings

## With the Add-on services, customers can select extra services during the online booking process. This allows them to extend their appointment with optional services while booking. 

This feature is available with the following packages:

- **Booking + Marketing package**
- **All-in-One package**

### **What are add-ons?**

Add-ons are **additional services** that customers can select **in addition to the main service during the booking process**.

Example:

A customer books:

**Service 1 – Haircut**

During the next step of the booking process, the customer can optionally add:

- Service 2 – Hair treatment
- Service 3 – Styling

These additional services appear **after the main service has been selected** in the booking flow.

### **Requirements for add-ons**

In order for add-ons to appear in the online booking process, customers must be able to **book more than one service per appointment**.

#### Step 1: Allow multiple services per appointment

1. Go to **Setup**
2. Open **Calendar settings**
3. Select [**Booking settings**](https://my.shore.com/application-settings/booking)
4. Set **Services per appointment** to a value **greater than 1**

Example:

Customers can book a maximum of **2 services per appointment**.

If only **1 service per appointment** is allowed, add-ons will **not be displayed in the online booking process**, even if they are configured in the service settings.

### **How to set up add-ons**

#### Step 1: Open your services

1. Go to **Management**
2. Click **Services**

Here you will see all services that are available for online booking.

#### Step 2: Edit a service

1. Click on the service for which you want to add add-ons  
   (for example **Service 1**)

#### Step 3: Select additional services

In the section **Additional services**, you can select other services that should be offered as additional options.

All services that you have already created will be available to choose from.

Example:

While editing **Service 1**, you can add:

- Service 2
- Service 3

These services will then be offered as **add-ons when customers book Service 1**.

### **How add-ons appear for customers**

During the booking process, customers will see the following flow:

1. The customer selects **Service 1**
2. In the next step, available **add-ons** are displayed
3. The customer can optionally select:

- Service 2
- Service 3

These services will then be added **to the same appointment**.

### Important note

**Note:** Currently, it is **not possible to create services that can only be booked as add-ons**.

This means:

- Every add-on must exist as a **regular service**
- Customers can **also book these services individually**

If a service is assigned as an add-on to another service, it can additionally be selected during the booking process.

 

**Tip:** Add-ons are particularly useful for offering:

- service upgrades
- additional treatments
- optional extras

This helps you **increase the value of each appointment** while giving customers more flexibility when booking.

 

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