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Help Center
Shore Booking + Marketing
Settings
Shore Booking + Marketing
News
Getting started with Shore
Account & Password
Settings
Customers & Appointment Management
Online Booking
Staff & Resources
Reportings
Online Payment
Marketing Features
Feedback
Insights
POS Cash register system
News & Updates
First steps
Shore Hardware
KassensichV
Add-ons
Online-Listings
Individual Web App
Contract & Legal
Contract & Invoices
Contact
Contact customer support
Refer-a-friend
Calendar: Refer-a-friend
POS: Refer-a-friend
Shore Booking + Marketing
Everything about your online booking system
News
How do I get customer reviews and how can I activate customer feedback+?
Instatus - the product status page
How can I delete my customer data?
Follow-Up Appointments
What is Reserve with Google?
See more
Getting started with Shore
Setup & Settings (Video)
Setup & Settings
The main menu
How can I repeat the interactive product tour?
Account & Password
How can I reset my password?
How can I change my password?
What's the best web browser for using Shore?
My calendar does not load or loads very slowly. What can I do?
I can't access my calendar. What can I do?
See more
Settings
Company Settings
User Settings
Adding individual booking hours for your employees
How do I organize my services?
Can I change the order of my services in the booking form?
What’s the difference between a service and a course?
Where can I enter the days on which my business remains closed?
Managing booking hours and absences
How do I create a service?
Setting up your general booking hours
How do I create services with steps?
How can I enter absences in the calendar?
How do I set the employee-room combination correctly?
Calendar settings
See more
Customers & Appointment Management
Customer profile
What is the difference between time intervals and the accuracy of the calendar?
How do I create appointments?
Quick appointment creation
How do I create a recurring appointment?
How can I sync Shore with an Apple calendar?
What is the purpose of the column "Not defined" in the calendar?
How do I change the order of my employees in the calendar?
How can I import my customer data?
How can I create and manage my customer groups?
Customer attributes – What information is requested during booking?
Where can I enter notes and where are they saved?
Can I export my customer details?
Create and edit appointment reminders
Frequently asked questions about the Google calendar sync
How can I sync Shore with my iOS calendar?
How can I sync Shore with my Google calendar?
How can I sync Shore with my macOS calendar?
Enable and manage SMS notifications
How are customer duplicates avoided?
SMS Reminders & Notifications
See more
Online Booking
How can I track online bookings using Google Tag Manager? (updated for Google Consent Mode V2)
Create your own Thank You page - Facebook tracking workaround
Which channels can I use to receive online bookings?
My online booking doesn't work. What's wrong?
Set up your Facebook booking button manually
How can I disable the Facebook integration?
How can I remove my booking button on Instagram and Facebook?
How do I set up booking via Facebook and Instagram?
I cannot connect my Facebook and Instagram profile to Shore. What can I do?
Use Google My Business to gain new customers
Which requirements do I need to fulfill to use Reserve with Google?
How can I activate appointment booking via Google?
How can I create a Google my Business account for Reserve with Google?
Why am I not receiving appointment requests for bookings via Reserve with Google?
My customers cannot book appointments via Google. Why?
I don’t want to offer online booking via Google. What can I do?
How can I design my booking page?
Tracking your bookings with Google Analytics or Facebook-Pixel
How can I view my Shore bookings & revenue in Google Analytics, split by traffic source? (updated version for GA4)
How can I set up Ecommerce Tracking in Google Analytics and see the revenue of my Shore bookings?
What are booking limits?
How do I set up online booking on my website?
What are the options to include the online booking function on my website?
Implement a GDPR compliant cookie banner compatible with Google Consent Mode
See more
Staff & Resources
How do I add a new employee?
What do I need to know about employee logins?
Access permissions
How can I create and use resources?
When do I use the shift plan?
How do I activate the shift plan?
How do I enter shifts in the shift plan?
How can I edit and delete shifts?
How do I use templates in the shift plan?
See more
Reportings
Calendar Reportings
Shore POS Reports
Online Payment
How can I enable online Payments with PayPal during bookings?
How can I connect Shore with the Square POS?
What forms of payment are accepted for online payments?
How can I activate the Shore online payment function?
Online payment settings
Is it possible to refund a transaction that was made via online payment?
Are deposits possible via online payment?
See more
Marketing Features
Which customers receive which messages?
How do I create a newsletter?
Which customers receive my newsletter?
How can customers subscribe to my newsletter?
How can customers unsubscribe from my newsletter?
How do I add an image to my newsletter?
How large are newsletter attachments allowed to be?
What is the difference between a newsletter and an automated email?
How do I create an automated e-mail?
Can I edit automated emails?
How much will it cost me if someone clicks on my ad?
See more
Feedback
Can I control the visibility of customer feedback?
Insights
The Shore Statistics
