Managing booking hours and absences

Configuring your booking hours

In order to receive online bookings with Shore, you must first add your booking hours to your account. There are several ways to configure your employees' availability for bookings:

1. By entering general booking hours for your business or branch
2. By entering individual booking hours for specific employees
3. By entering shifts in the shift plan (Shore Plus only)

Managing absences

In addition to your booking times, you must also enter all of your employees' absences in the calendar so that you do not receive any bookings during these times. There are several ways to enter absences in the calendar:

1. By adding closed dates or holidays in your Company Settings
2. By entering employee absences directly in the calendar
3. By entering absences in the shift plan (Shore Plus only)

Can I Release Individual Special Days or Exception Opening Hours?

Currently, individual special days (e.g. a specific Saturday, a public holiday, or an extra morning) can't be directly released for online booking.

Depending on your working style, you have the following options:

• Fixed booking hours: If your working hours are the same every week, you can use your regular booking hours. If you'd like to offer appointments on a single Saturday as an exception, all Saturdays currently need to be set as generally bookable, with the Saturdays that have no availability then blocked afterward using blocks or absences.
• Shift schedule (Booking + Marketing): If your working hours change regularly, you can use the shift schedule and set individual working hours for each day. Note that when the shift schedule is enabled, only the shifts entered are bookable. Without shifts entered, no appointments can be booked.

A feature for directly releasing individual special days or exception opening hours currently isn't available.