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Shore Booking + Marketing
Everything about your online booking system
Getting started with Shore
Online Booking
Online Payment
Your Account & Access
Calendar & Appointments
- The New Menu in the Shore Online Booking System
- How do I change the order of my employees in the calendar?
- What is the purpose of the column "Not defined" in the calendar?
- How do I create appointments?
- Quick appointment creation
- How do I create a recurring appointment?
- Follow-Up Appointments
- How can I sync Shore with my Google calendar?
- Frequently asked questions about the Google calendar sync
- How can I sync Shore with my macOS calendar?
- How can I sync Shore with my iOS calendar?
- How can I sync Shore with an Apple calendar?
Booking Page
- How can I test my online-booking
- How can I design my booking page?
- Which channels can I use to receive online bookings?
- What are the options to include the online booking function on my website?
- How do I set up online booking on my website?
- Customer attributes – What information is requested during booking?
- How can I track online bookings using Google Tag Manager? (updated for Google Consent Mode V2)
- Tracking your bookings with Google Analytics or Facebook-Pixel
- How can I set up Ecommerce Tracking in Google Analytics and see the revenue of my Shore bookings?
- How can I view my Shore bookings & revenue in Google Analytics, split by traffic source? (updated version for GA4)
- Implement a GDPR compliant cookie banner compatible with Google Consent Mode
- Can I change the order of my services in the booking form?
Booking Settings
- Setting up your general booking hours
- Managing booking hours and absences
- How can I enter absences in the calendar?
- Where can I enter the days on which my business remains closed?
- What are booking limits?
- How can I enable online Payments with PayPal during bookings?
- Calendar settings
- Booking Settings
Booking via External Platforms
- How do I set up booking via Facebook and Instagram?
- Set up your Facebook booking button manually
- How can I disable the Facebook integration?
- How can I remove my booking button on Instagram and Facebook?
- I cannot connect my Facebook and Instagram profile to Shore. What can I do?
- Use Google My Business to gain new customers
- What is Reserve with Google?
- How can I create a Google my Business account for Reserve with Google?
- Why am I not receiving appointment requests for bookings via Reserve with Google?
- My customers cannot book appointments via Google. Why?
- I don’t want to offer online booking via Google. What can I do?
- How can I activate appointment booking via Google?
- Which requirements do I need to fulfill to use Reserve with Google?
System Settings
Services & Classes
Members & Resources
- How do I add a new employee?
- Access permissions
- What do I need to know about employee logins?
- Adding individual booking hours for your employees
- How can I create and use resources?
- How do I set the employee-room combination correctly?
- When do I use the shift plan?
- How do I enter shifts in the shift plan?
- How do I use templates in the shift plan?
- How do I activate the shift plan?
- How can I edit and delete shifts?
Customer Management
Customer Communication
- Which customers receive which messages?
- Create and edit appointment reminders
- SMS Reminders & Notifications
- Enable and manage SMS notifications
- What is the WhatsApp Integration with Superchat and Shore?
- How to Set Up the WhatsApp Integration with Superchat and Shore
- How do I create a newsletter?
- How can customers unsubscribe from my newsletter?
- How large are newsletter attachments allowed to be?
- Which customers receive my newsletter?
- How do I add an image to my newsletter?
- How can customers subscribe to my newsletter?
- What is the difference between a newsletter and an automated email?
- How do I create an automated e-mail?
- Can I edit automated emails?
- Can I control the visibility of customer feedback?
- How do I get customer reviews and how can I activate customer feedback+?
Reports & Analytics
FAQ & Troubleshooting
- Instatus - the product status page
- How can I repeat the interactive product tour?
- I can't access my calendar. What can I do?
- My calendar does not load or loads very slowly. What can I do?
- What's the best web browser for using Shore?
- How much will it cost me if someone clicks on my ad?
- My online booking doesn't work. What's wrong?