Shore Booking + Marketing
Everything about your online booking system
News
- Instatus - the product status page
 - What is the WhatsApp Integration with Superchat and Shore?
 - How to Set Up the WhatsApp Integration with Superchat and Shore
 - Shore Pay Online: How do I enable online payment for appointment bookings?
 - Shore Pay Online: The Sign-Up Process
 - Shore Pay Online: Make only selected services payable online
 
Getting started with Shore
Account & Password
Settings
- User Settings
 - Adding individual booking hours for your employees
 - How do I organize my services?
 - Can I change the order of my services in the booking form?
 - What’s the difference between a service and a course?
 - Where can I enter the days on which my business remains closed?
 - Managing booking hours and absences
 - Setting up your general booking hours
 - How do I create a service?
 - How do I create services with steps?
 - How can I enter absences in the calendar?
 - Company Settings
 - How do I set the employee-room combination correctly?
 - Calendar settings
 
Customers & Appointment Management
- Customer profile
 - What is the difference between time intervals and the accuracy of the calendar?
 - How do I create appointments?
 - Quick appointment creation
 - Follow-Up Appointments
 - How do I create a recurring appointment?
 - How can I delete my customer data?
 - How can I sync Shore with an Apple calendar?
 - What is the purpose of the column "Not defined" in the calendar?
 - How do I change the order of my employees in the calendar?
 - How can I import my customer data?
 - How can I create and manage my customer groups?
 - Customer attributes – What information is requested during booking?
 - Where can I enter notes and where are they saved?
 - Can I export my customer details?
 - Create and edit appointment reminders
 - Frequently asked questions about the Google calendar sync
 - How can I sync Shore with my iOS calendar?
 - How can I sync Shore with my Google calendar?
 - How can I sync Shore with my macOS calendar?
 - Enable and manage SMS notifications
 - How are customer duplicates avoided?
 - SMS Reminders & Notifications
 
Online Booking
- How can I track online bookings using Google Tag Manager? (updated for Google Consent Mode V2)
 - Create your own Thank You page - Facebook tracking workaround
 - Which channels can I use to receive online bookings?
 - My online booking doesn't work. What's wrong?
 - What is Reserve with Google?
 - Set up your Facebook booking button manually
 - How can I disable the Facebook integration?
 - How can I remove my booking button on Instagram and Facebook?
 - How do I set up booking via Facebook and Instagram?
 - I cannot connect my Facebook and Instagram profile to Shore. What can I do?
 - Use Google My Business to gain new customers
 - Which requirements do I need to fulfill to use Reserve with Google?
 - How can I activate appointment booking via Google?
 - How can I create a Google my Business account for Reserve with Google?
 - Why am I not receiving appointment requests for bookings via Reserve with Google?
 - My customers cannot book appointments via Google. Why?
 - I don’t want to offer online booking via Google. What can I do?
 - How can I design my booking page?
 - Tracking your bookings with Google Analytics or Facebook-Pixel
 - How can I view my Shore bookings & revenue in Google Analytics, split by traffic source? (updated version for GA4)
 - How can I set up Ecommerce Tracking in Google Analytics and see the revenue of my Shore bookings?
 - What are booking limits?
 - How do I set up online booking on my website?
 - What are the options to include the online booking function on my website?
 - Implement a GDPR compliant cookie banner compatible with Google Consent Mode
 
Staff & Resources
- How do I add a new employee?
 - What do I need to know about employee logins?
 - Access permissions
 - How can I create and use resources?
 - When do I use the shift plan?
 - How do I activate the shift plan?
 - How do I enter shifts in the shift plan?
 - How can I edit and delete shifts?
 - How do I use templates in the shift plan?
 
Reportings
Online Payment
Marketing Features
- Which customers receive which messages?
 - How do I create a newsletter?
 - Which customers receive my newsletter?
 - How can customers subscribe to my newsletter?
 - How can customers unsubscribe from my newsletter?
 - How do I add an image to my newsletter?
 - How large are newsletter attachments allowed to be?
 - What is the difference between a newsletter and an automated email?
 - How do I create an automated e-mail?
 - Can I edit automated emails?
 - How much will it cost me if someone clicks on my ad?